After a Suicide: A Toolkit for Schools | 36 Monitor and Respond Social media sites, including the deceased’s wall or personal profile pages, should be monitored to whatever extent possible for the following: • • Rumors • • Information about upcoming or impromptu gatherings • • Derogatory messages about the deceased • • Messages that bully or victimize current students • • Comments indicating students who may themselves be at risk Responses should emphasize safe messaging and dispel rumors, reinforce the connection between mental illness and suicide, and offer resources for mental health care. In some cases, it may be appropriate to go beyond replying online, for example, to notify parents and local law enforcement about the need for security at late-night student gatherings. It may also be necessary in some cases to take action against so-called “trolls,” who seek out memorial pages on social media sites and post deliberately offensive messages and pictures. Most services (e.g., Facebook, Twitter, Instagram) have a report mechanism or comparable feature that enables users to notify the site of the offensive material and request that it be removed. The administrator of the memorial page may also be able to block particular individuals from accessing the site. On occasion, schools may become aware of posted messages indicating that another student may be at risk of suicide. Messages of greatest concern are those suggesting hopelessness or referring to plans to join the deceased student. In these instances, it may be necessary to alert the student’s family, refer the student for immediate mental health services, and/or contact the National Suicide Prevention Lifeline to request that a crisis center follow up with the student. For more resources on social media, see Appendix B: Additional Resources.