Outreach Your staff selects key groups of students not utilizing counseling center services, and invites them to participate in ISP by submitting a stress and depression questionnaire. Connection On your customized ISP website, students complete the questionnaire and within 24-48 hours campus counselors log in and post a personal response with feedback and recommendations for next steps. Engagement Students review counselors’ responses. Then, using ISP’s dialogue feature, students and counselors can exchange messages about mental health resources and service offerings both on and off campus.